Privacy Policy

Effective Date: March 22, 2026
Last Updated: March 22, 2026

Air We Go respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.

By using our website, submitting a form, contacting us, or otherwise interacting with us online, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information directly from you, automatically through your use of the website, and from service providers or third-party tools used to operate our website and communications.

Information You Provide Directly

We may collect information you choose to submit, including:

• Name
• Email address
• Phone number
• Service address
• ZIP code
• Information about your heating, cooling, or indoor air quality needs
• Any other information you provide through contact forms, scheduling forms, quote requests, financing inquiries, promotions, chat tools, or email communications

Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Dates and times of access
• General usage and navigation data

Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to help operate the website, understand usage, improve performance, remember preferences, and support advertising or remarketing efforts.

How We Use Information

We may use your information to:

• Respond to your inquiries
• Schedule service appointments
• Provide estimates and customer support
• Process requests you submit through the website
• Communicate with you about services, appointments, updates, and promotions
• Improve our website, services, and customer experience
• Monitor website performance and security
• Maintain business records
• Comply with legal obligations
• Protect our rights, property, systems, and customers

Marketing Communications

We may contact you by email, phone call, or text message about your inquiries, appointments, service updates, promotions, or other business-related communications, as permitted by law and your consent choices.

If you opt in to receive marketing emails or text messages, you may unsubscribe at any time by following the unsubscribe instructions in the message, replying STOP to a text message where applicable, or contacting us directly.

How We Share Information

We do not sell your personal information for direct mass email marketing.

We may share information as needed with:

• Website hosting providers
• Analytics providers
• Advertising or remarketing partners
• CRM, scheduling, chat, call tracking, or customer communication platforms
• Payment processors or financing partners
• IT, security, and support vendors
• Professional advisors
• Government authorities or law enforcement when required by law

We may also disclose information if we believe doing so is necessary to:

• Comply with legal obligations or legal process
• Protect our rights, property, or safety
• Investigate fraud, abuse, or misuse of the website
• Enforce our policies or agreements

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies for essential website functionality, analytics, performance monitoring, and advertising purposes.

These tools may help us understand how visitors use the site, improve content and usability, and deliver more relevant advertising. Depending on the tools in use, third parties may collect information about your activity over time and across different websites.

You can usually control cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those outside sites. We encourage you to review the privacy policies of any third-party website you visit.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information through our website, please contact us so we can review and delete it if appropriate.

Your Choices and Rights

You may contact us to:

• Request access to or correction of certain information you have provided
• Ask questions about our privacy practices
• Opt out of marketing emails or texts
• Request deletion of information where applicable by law

If additional privacy rights apply to you under state law, you may also have the right to request more information about how your personal information is collected, used, disclosed, or retained.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy, to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding your information, please contact:

Air We Go
1505 Poinsettia Dr Suite 1
Delray Beach, Florida 33444
Email: office@airwegoac.com
Website: airwegoac.com
Phone: 561-814-4449